Personal data and privacy statement
I process personal data relating to clients and customers, and to those who are interested in the services I provide.
I am committed to complying with my legal obligations in respect of data protection and privacy.
This statement sets out the principles I apply when processing personal data. This statement describes the types of personal data I may collect about you. This statement also describes what I do with any data I collect about you, how I will keep it secure and the legal bases on which I rely for processing your data. This statement also informs you of your rights and how you can contact us.
About me and my services
I am a self-employed music teacher.
I provide private piano tuition, either from my home or visiting students’ homes.
I am a Data Controller for the purposes of current data protection legislation.
My contact details are:
Isabelle Thorn
Florence Cottage
Bucklebury Alley
Cold Ash
RG18 9NN
07517 038234
izzythornpiano@gmail.com
http://www.izzythornpiano.co.uk
What personal data do I collect from you?
Personal data is any information relating to an identifiable living individual. I only collect the personal data I need to be able to provide you with the services you have asked me to provide or tell you about.
Personal/contact information: this can include your name, contact address, email addresses, telephone numbers, your child’s name and your child’s date of birth.
Digital information: details of your social media, should you engage with me through this.
Photos and videos: photos and videos of the Student playing the piano, taken with prior agreement, exclusively to aid in the Student’s learning.
Correspondence: information relevant to your specific enquiries.
Other: any other information you choose to provide to us.
When do I collect personal data?
I will collect information about you when you enter into a contract with me and make enquiries about my services.
What is my lawful basis for processing your data?
I may only process personal data where I have a lawful basis to do so.
I may collect and process your personal data when:
- it is necessary for the performance of contracts with you.
- it is necessary for the purposes of my legitimate interests as a business. In these cases, I will do so in a way which might reasonably be expected from my relationship with you, and which does not impact materially on your fundamental rights, freedom and interests.
- it is necessary for compliance with legal obligations.
- I have your consent to do so.
How will I use your personal data?
I may process the information I collect about you:
- to perform any contract I have agreed with you, or to respond to any enquiries you make in this connection before we enter into a contract. The lawful basis for this processing is performance of a contract with you or because you have asked me to take specific steps before entering into a contract in respect of these activities and services.
- to respond to any other enquiries or complaints. I need the information you supply to enable me to respond.
- to protect my business from fraud and other illegal activities. This processing is necessary for my legitimate interests by ensuring the proper management of my business and financial risks.
- to provide you with information about other musical opportunities that may benefit the Student’s music education. You have the right to withdraw your consent at any time. Please let me know.
- to send you communications required by law or which are necessary to inform you about changes to the services I provide you, for example, updates to this Privacy Statement, and any information legally required which relates to any contracts between us. These service messages will not include any promotional content and do not require prior consent when sent by email or text message. This processing is necessary for me to comply with my legal obligations.
Who do I share your data with?
In some circumstances I may need to share your data with the following:
- Accountants/auditors – surnames and initials only. No emails or further personal data
- Examination boards
- Legal or other adviser (regulatory authorities, courts and government agencies) to enable me to enforce my legal rights, or where such disclosure may be permitted or required by law.
How long will I keep your data?
I will only keep personal data for as long as is necessary to provide my services, or for as long as I reasonably need to keep the information for the lawful business purposes or to comply with a statutory or other legal requirement.
Data security
I will take appropriate technical measures to protect the personal data I transmit, store or otherwise process against accidental or unlawful destruction, loss, alteration or unauthorised disclosure or access. My computers and mobile devices are password protected.
Your rights
You may exercise your rights by contacting me using the details in Contact, below.
Right to information and access
You have the right to be informed about what personal data I collect about you, why, on what lawful basis and what your rights are. This Privacy Statement is the key document I use to inform you about this.
You also have a right to request access to the information that I hold about you, and to receive a copy of this information, along with other information which is generally contained in this Privacy Statement.
Right to withdraw consent
If you have given me any specific consent to use your personal data, you have the right to withdraw it any time. If you wish to tell me that you are withdrawing your consent, please email me at izzythornpiano@gmail.com.
Complaints
If you are unhappy with the way I process your personal data, please contact me using the information provided below. You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO):
Information Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF;
Tel: 0303 123 1113 or 01625 545 745
https://ico.org.uk/global/contact-us/
Contact
If you have any questions about this policy, or you wish to exercise any of your rights, please email me at izzythornpiano@gmail.com or telephone me on 07517 038234.
Updates to this statement
I may change this privacy statement from time to time. I will post updates to this privacy statement on my website, and where appropriate, I may notify you by email. Please check my website to stay up to date.
Last updated October 2025